Judging Panel

Ian Callaghan

Recovery and Secure Care Manager, Rethink Mental Illness

Ian Callaghan is the Recovery and Secure Care Manager at the national mental health charity Rethink Mental Illness, where he helps to organise a national network of nine regional Recovery and Outcomes Groups. These groups provide a place for people living in secure mental health services, together with staff and commissioners, to come together to share best practice and discuss developments in secure care. As well as supporting people in their own recovery journey, the network provides a way of listening to the experiences of people receiving services, to influence the way secure services are designed and delivered.

Ian became involved in this work while being in a medium secure service from 2008-2012. He also helped develop My Shared Pathway, which has contributed to an increase in recovery-focused collaborative care planning and risk management. He is a passionate campaigner and a speaker at national and international events. Ian has presented this work at several International Association of Forensic Mental Health Services annual conferences, most recently in New York in June 2016.

Ian is proud to be one of the judges for the National Service User Awards and himself won the Special Mention Award in 2014. Ian was the Rethink Mental Illness Member of the Year in 2012 and in February 2015 was awarded the Deputy Prime Minister’s Mental Health Hero Award in recognition of his role with Recovery and Outcomes. Ian was recognised as one of the top 50 Patient Leaders by the Health Services Journal in July 2015.

Olivia Butterworth

Head of Public Participation, NHS England and NHS Improvement

Olivia leads NHS England and NHS Improvement’s work to ensure that the NHS works with citizens and communities to have a voice that influences the development, design and delivery of our health and care services. She is the national lead for the People and Communities workstream of the Primary Care Networks programme.

Key responsibilities include the development of approaches to drive citizen and community involvement through programmes such as; NHS Citizen, a citizen and community led approach aiming to drive a culture change in public participation; and supporting the health and care system to involve people and communities; all underpinned by the statutory guidance published in April 2017 – supporting participation in health and care. She was named in the HSJs Top 50 Innovators and the Top 50 Integrators in 2014. In 2018 she was named as one of the Top 70 NHS Stars.

Olivia was previously the strategic lead within the Department of Health on partnerships with the voluntary and community sector and more widely the ‘Big Society’ vision. She led the 2007 strategic review of DH voluntary sector funding and investment to the Voluntary, Community and Social Enterprise Sector.

Olivia has a background in Community Development and education with a passion for empowering people to be their own change. She has worked with a wide and diverse range of voluntary sector organisations, both in paid and voluntary roles, providing support with organisational development, developing services, engagement, involvement and fundraising.

Olivia is very proud to be Deputy Chair of Manchester based LGBT Foundation and a Non Executive Director of Local Care Direct.

Rosie Ayub

Public Participation Senior Manager, NHS England and NHS Improvement

Rosie is passionate about involvement and has spent the last 20 years working to develop approaches to involvement ensuring it has an impact on the services that are delivered and commissioned. She has over 12 years’ experience supporting involvement in secure mental health settings.

Rosie joined NHS England in 2013 in the National Public Participation Team gaining wider experience of participation across systems. She has been a judge for the National Service Users Awards since they first started in 2013 and it has been her privilege every year to see the awards develop along with the amazing people who are nominated for awards. Rosie is looking forward to what the awards in 2020 bring.